Experienced, Personalized IT Consulting
Let us build the customer communication documents for you!
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Let us build the customer communication documents for you!
Garrison Troops is a niche consulting company company providing specific product expertise and services for Customer Communications Management (CCM) implementations and migrations. With over 30 years experience within the team, we provide best practices design to maximize efficiency and migration timelines.
We have over 30 years combined experience with customer communications projects in Insurance, Financial Services, and Healthcare industries.
Customer communications management (CCM) is defined as the strategy to improve the creation, delivery, storage and retrieval of outbound communications, including those for marketing, new product introductions, renewal notifications, claims correspondence and documentation, and bill and payment notifications.
Gartner 2020
Best practices is our domain expertise. Document design coupled with personalized data and output channel requirements mandate a thorough understanding of the CCM product capabililties. Garrison Troops maintains a library of best practices based upon our extensive experience with the CCM products.
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